Once again, I have been a bit MIA in the blogging community. As the title suggests, I have been having issues with my job lately. Usually, when a job pulls me around so much like this one, I would quit and find a new job. However, I’m stuck working here because of my financial problems. It puts a lot of stress on me, which doesn’t help my health, which then doesn’t help my finances. It’s a vicious cycle.
Now, don’t get me wrong, I love the work that I do. I enjoy the people I work with and working with computers and helping people is exactly what I want to be doing in a job. However the problem lies within my job title and pay. This all stems from my boss who has been dangling a carrot in front of my face for over a year and never letting me have the carrot. His treatment of me is bad enough lately that many of my other co-workers tell me they feel sorry for me and say that what he has been doing is wrong.
Here is the story. I’m going to make this as short as possible, don’t worry.
I worked as an I.T. tech on help desk. This meant I answered phone calls, troubleshoot them from my seat or have to go to location to fix. I imaged computers for our network and programs, fixed broken computers, printers, and anything else of that sort. It was busy work for being support of an entire hospital and several clinics spread across the west of Texas. When you are a Help Desk Tech you are paid hourly and under 20 dollars. They also have to be on-call for 24/hour support for a week, switching between other co-workers.
EMR Analysts, they work on training people how to use the electronic medical record, they support the EMR and fix/help with issues on the EMR. They are paid salary and get paid over 20 an hour. They have to be support for their stuff 24/7 but don’t have to hold phone.
Our hospital and clinics had decided to change EMR systems a year ago. So, this lead to having all our current EMR team being busy with building the new EMR. However, support was still needed for the old EMR. This is where I came in. They tried to hire someone for the position but since they couldn’t give the person a great answer on what they would be going once the new system came in, no one wanted the job. They decided to offer it to me, with the promise that it would get me into the EMR position. It would keep me very busy, but I was looking forward to one day getting more pay and no longer taking on call. Especially because of all my health and money issues. So I took the job, this was back in August of 2016 I think.
At first they had me doing both, which was fine. There was no pay raise at the time though. I didn’t let it get to me, yet. Then they hired another person to help with the support and for the doctor dictation system (this was sometime in November I think). They moved me into an office with this person and we worked together, but the problem was… he was already and EMR analyst and getting paid much more than me. However, he was doing much less than me because he didn’t have to take help desk phone calls nor be on call. Slowly, this really started to bother me. Especially because I somehow ended up being support for the dictation system as well.
I worked my butt off for a year, not getting any sort of recognition or benefit for it. Instead, my boss started to micro manage me, telling me to answer more phones, instead of seeing how I was handling all the new work load. He even sent me an angry email over my vacation about not working hard enough. This really started to bother me. I was doing a three person job by myself, still working on the side stuff I did for websites on shannon’s intranet, dealing with the dictation system and yet still being expected to do as much help desk as possible. Yet, there was no title change or pay change.
I was also becoming major support for the new dictation system they decided to bring in because they were going to do away with transcription.
When I asked him about it, he would tell me to wait until April.
So, annoyed, I waited patiently doing my job as well as possible. When April came and it was almost May I went back to ask him. He then told me to wait until June. I was started to get tired of this at this point but I was the good worker and just kept doing my job.
Then June came and went, when I went to ask him he told me end of July. Then that came and went and he told wait until I get my training done with Epic, which would be sometime in September. We were scheduled to go Live with the new EMR system called Epic in October and I was suppose to be the support for doctors when it became live so I had to go to the same training as them and then help with efficiency labs. Now, mind you, this was also all in the middle of support for the old EMR and the dictation system. I dwindled away from help desk but they still wanted me to do some and be on call.
After training, the labs where suppose to start but the person they hired to work with me decided he didn’t want to do the stuff they were planning to make us do so he quit two weeks before go live. This left me working hard hours from 7am until 10pm sometimes before the go live because I was the only trainer for the dictation system now and still had all my other job responsibilities. I wanted to put a good impression, this time they would HAVE to change my title and pay.
Epic go live came and went, and we change dictation systems and I became the new and only support for the doctors dictation system. I stopped answering help desk calls but was still being forced on call. I worked for many weeks by myself supporting the new system call intake, the dictation system and still supporting the old system. When I went back to ask my boss about the change he was once again vague and would tell me different months. The last time I asked he said after Tom retires, which was the end of December. Tom was our head boss of all the I.T. team. Tom had also approved my change and they had a meeting with my new and old boss to say I was to not be on call anymore.
I thought, finally, it will have to happen. They even moved me out of the hospital and into the building with the rest of the EMR team. I waited a few weeks, well almost until the end of January, which is now and yet my new badge and stuff was not coming in.
So, I asked the person who is to be my new boss what was going on. She told me she would contact my old boss and let me know.
Then she told me he still hadn’t turned in the paper work for my change and he still wanted me to do the on call. She said she would look into the paper work but I would need to speak to him about the on call. I lost it. I broke down in angry tears in my corner of the room. I was so mad, betrayed, felt like I had been played around with to do all this hard work for nothing. I felt like he was abusing his power, holding me back and messing with my life.
In the anger, several people told me it was time to go to HR. I was hesitant and scared but the next day I did it. I went to HR and turned in my boss. Had a good talk with Human Relations and now I just wait to see what happens.
I, in the anger and betrayal I felt towards him, decided I was also going to turn him in for his unprofessional behavior at work, such as his sexiest words towards me (Go make me a sandwich or do my dishes for me.)
If all this just gets me pushed out of the job then I will just see this as a new stepping stone in my life. I will file for bankruptcy and start all over in a new town.
However, the people in Human Relations did say it was wrong for him to have done that too me. If they had decided to not have that position they should have told me and given me the option to go back to help desk. He shouldn’t have kept pushing off when he was going to do it every time I came to ask. They asked me if I wanted to be anonymous when they go to talk to his boss about all this and I told them no, there would be no point because it is obvious it is me.
Honestly, I’m a little scared about all this, but I’m also proud of myself for finally standing up for myself. Even if nothing comes of it and I lose this battle I can say I at least held my dignity and let them know I will no longer be stepped on. I will be that squeaky wheel.
If you made it all the way to the end of this, thanks for reading my rant. ♥ I will be sure to post how things turn out after this in the future.